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Residential Guarantees

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residential guarantees

21-Day

We promise to secure a high-quality tenant for your rental property within 21 days or we’ll waive the first two months of management fees!

Marketing your rental property promptly is crucial because every day it’s vacant means lost income. That’s why we guarantee to find the perfect tenant for your home within 21 days, or you receive two months of management fees for free when you opt for our 21-Day Rental Guarantee in your property management or leasing agreement.

  • The home must be vacant. The home must be ready for tenants; the 21 days begin from the day the home is move-in ready. The home must be pet-friendly, allowing a maximum of 2 approved pets. The 21-Day
  • Rental Guarantee must be included in your Property
  • Management Agreement. The rental price must be an amount agreed upon by both the owner and PPM.
residential guarantees

Eviction

If a screened tenant placed by PPM (Prosper Property Management) ever has to be evicted for non-payment of rent, we handle the eviction process, including the costs or fees associated with eviction, up to $2,000.

We understand how frustrating it is when a tenant violates their lease agreement and the financial implications for property owners. Unfortunately, some tenancies end in eviction. With PPM’s Eviction Guarantee, you don’t have to worry about the costs of eviction. When you contract our services, you get our Eviction Guarantee: We not only handle the eviction process but also cover the court filing fees associated with the eviction, up to $2,000.

  • The owner must have the Eviction Guarantee in the Management Agreement.
  • New Birdy Screened Tenants with leases signed after the Management Agreement is in place are immediately covered.
  • The Program does not cover lost rent, move-out costs, or property damage.
  • The Program does not cover the Owner for the Tenant’s Attorney fees, court-ordered fines, damages, or penalties.
  • The Eviction Guarantee must be specifically attached to your Property Management Agreement.

*This is a summary of the terms of the Eviction Protection Plan. See your management agreement for exact terms.

residential guarantees

On-Time Rent

When a tenant pays rent on time, we promise to have your payment in your account within ten business days. If not, we will refund that month’s management fee.

Ensuring you get your money promptly is part of our commitment, which is why we offer our On-Time Rent Guarantee. When the tenant pays rent by the first of the month, we will get your payment to you by the 10th business day. If we fail to do so, we will refund that month’s management fee.

residential guarantees

Happiness

If, for any reason, you are not completely satisfied with our services and wish to leave, you may cancel your property management agreement without penalty with 30 days’ notice.

This notice period allows for a smooth and professional transition for the tenant, resolution of any outstanding maintenance items and invoices, and proper assignment of the lease and security deposit funds to ensure a happy tenant transfer.

A 30-day notice from the property owner allows us time to resolve any outstanding service issues and prepare accounts and files for transfer. During this period, all outstanding invoices will be paid to vendors. We strive to ensure the cancellation process goes smoothly for both you and your tenant.

residential guarantees

Pet

Most property owners are unaware of the benefits of having a pet-friendly property and that their real estate investment can become more valuable when tenants are permitted to bring pets.

More high-quality applicants: Over 70% of renters are pet owners. Opening up your rental to this majority significantly raises the number of applicants for your property.

Longer occupancy period: Renters with pets tend to have longer tenancy periods, meaning less turnover and fewer related owner expenses.

Happier tenants: Studies have shown that owning a pet can improve happiness, well-being, and health.

Increased rental rates: A property that allows pets can command higher rental rates. Not only does making your property pet-friendly increase the profitability of your investment, but it also leads to happier tenants, creating a better experience for everyone

residential guarantees

Results

We don’t get paid until you get paid. With PPM, you can have peace of mind knowing that we are working hard for you, and you will not need to pay us until you see results.

Property Management Service: That’s right. You don’t pay us anything until we produce results for you. At PPM, we don’t collect management service fees until a renter is moved in and rent is collected. We handle everything—marketing your home, scheduling showings, screening applicants, drafting the lease, and facilitating tenant move-in—all before being paid a dime.

Leasing Service: If we are leasing your property, we do all the work upfront, and you don’t pay us until you get a qualified tenant and they move into your property. We aggressively market and show your property, screen tenants, handle all the paperwork, and perform a move-in inspection, all before we receive any payment.

PPM Transparency Disclosure – *The only exception is in cases of an owner’s contribution to pay for vendors to get a home “rent ready” in advance.

residential guarantees

Leasing

You should never have to pay twice for us to find a new tenant for your property. Our leasing guarantee ensures that if a tenant does not fulfill at least nine months of their lease term, we will find a new tenant for free.

We must have placed the tenants. This guarantee does not cover tenants we’ve taken over or inherited. It also does not cover tenants who must break a lease due to military orders, military transfers, or any other legal lease cancellation. Additionally, it does not cover tenants who have complied with the lease terms by paying the appropriate lease-breaking fees.